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Security & Privacy

We take three commitments seriously: encryption, no model training on your data, and clear data-handling policies.

Encryption​

  • At rest. All user data we store is encrypted with industry-standard solutions. An attacker with raw disk access can't read anything without our decryption keys.
  • In transit. Every byte moving between our servers and your device, or between our internal services, is encrypted. Network observers can't intercept or interpret it.

We never train AI models on customer data​

We use advanced AI models to power the product. None of those models train on customer data. Your conversations, transcripts, and uploads are yours.

Data handling​

We protect your data beyond encryption. Internal access is scoped to engineers who need it for support work; access is logged. We don't sell or share your data with third parties for marketing.

If you have specific compliance needs (HIPAA BAA, custom DPA, EU data-residency), write to sales@userevaluation.com.

For day-to-day questions about our security practices, support@userevaluation.com is the fastest path.