What Participants See
This page walks through what a participant experiences from invitation to payout. Useful for setting expectations with stakeholders and for spotting friction in your own studies.
1. The invitation
Participants get an email from noreply@userevaluation.com with:
- The study description.
- Estimated time commitment.
- The incentive amount.
- A unique invitation link (single-use, tied to their email).
If you brought your own contact list, the invite uses your study's branding and copy.
2. The welcome page
The link opens a hosted welcome page that summarizes the study, sets expectations, and asks for consent. Participants accept the consent terms before continuing.
3. The screener (if any)
If your study has a screener, participants answer it next. Failing the screener ends the session politely; they don't take a slot.
4. The study
Depending on the type:
- AI-Curated Interview. They test their mic, then start a live call with the AI agent. Average duration matches what you set in the wizard.
- AI-Curated Survey. Chat-style Q&A with adaptive follow-ups. Typed only.
- AI-Generated Survey. A standard form, single submit at the end.
- Live Interview. They pick a time slot, get a calendar invite, and join a video call with you at the scheduled time.
5. The wrap-up
After they finish:
- They see a thank-you page with any redirect URL you configured.
- Any incentive queues for payout. Pool participants get paid within 24 hours.
- They can return any time via the participant dashboard at
app.userevaluation.com/participant/dashboardto see payout status and previous studies.
What we don't do
- We don't surface participant emails or PII to other workspaces.
- We don't sell or share the participant pool externally.
- We don't auto-charge participants. Money flows one direction (out to them).
Common participant questions
- "My link expired" / "I see an error." Invitation links are single-use. If a participant accidentally closes the tab mid-study, ask them to email
support@userevaluation.comwith their invitation; we can reset the session. - "When will I get paid?" Payouts process within 24 hours of completion. Visible in the participant dashboard.
- "Can I redo my answers?" Once submitted, no. Keeps data integrity.
If you're building a study, click your own invite link and walk through it before launching. Fastest way to catch a bad screener question or unclear consent text.